Visual Lab (“we”, “our”, “us”) operates the website https://visuallab.me  and provides virtual tour, 3D platform, and visual technology services.
This Privacy Policy explains how we collect, use, store, and protect your personal information.

By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information when you:

  • Fill out a contact form

  • Request a demo

  • Subscribe to newsletters

  • Request services or proposals

  • Communicate with us directly

This may include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Project details or messages

1.2 Information Automatically Collected

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and duration

  • Referring website

  • Cookies and similar tracking technologies

1.3 Cookies & Tracking

We may use cookies, analytics tools, and tracking technologies (like Google Analytics) to improve site performance, user experience, and marketing.

You can choose to disable cookies through your browser settings.

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our services

  • Respond to inquiries and support requests

  • Process demo or project requests

  • Send updates, newsletters, and marketing communications (opt-in only)

  • Analyze website usage and improve performance

  • Prevent fraud and ensure website security

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information only with:

  • Trusted service providers (hosting, analytics, email services), solely for operational purposes

  • Legal authorities, if required to comply with laws or legal processes

  • Business partners, only if necessary for a service you requested

All third parties are required to protect your information and use it only for authorized purposes.

4. Data Security

We use reasonable administrative, technical, and physical measures to protect your data from:

  • Unauthorized access

  • Loss or theft

  • Alteration or misuse

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing communications

  • Request restriction of processing

  • Request a copy of your data

  • Object to certain data uses

To exercise any of these rights, contact us at the email below.

6. Data Retention

We keep personal information only for as long as needed to:

  • Provide services

  • Meet legal or contractual obligations

  • Resolve disputes

When no longer needed, data will be securely deleted.

7. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for:

  • Privacy practices

  • Content

  • Security
    of those external sites.

We encourage you to review their privacy policies separately.

8. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect their data. If you believe a child has provided personal information, contact us so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Changes will be posted on this page with a new “Last updated” date.
Your continued use of the Site after changes means you accept the updated policy.