1. Agreement to Terms

By using this website ( https://visuallab.me ), you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use the Site.

2. Services

We are a visual technology company (“We”, “Us”, “Visual Lab” or “ExhibitV”) providing:

  • Interactive 360° virtual tours

  • 3D virtual platforms

  • Visual media services (photography, videography, etc.)

When you use our Site, you may access content, request services, or interact with our virtual platforms. Use of these services is subject to these Terms.

3. Intellectual Property

  • All content on the Site — including text, images, videos, designs, and software — is owned by Visual Lab or its licensors.

  • You may not reproduce, distribute, modify, or publicly display our content without our prior written permission.

  • By submitting any content (e.g., feedback, comments) to us, you grant us a non-exclusive, worldwide, royalty-free license to use, edit, and display it.

4. User Conduct

You agree to use the Site and our services only for lawful purposes. In particular, you will not:

  • Use the Site to upload or transmit anything illegal, offensive, or infringing on others’ rights.

  • Attempt to interfere with the Site’s security or any other user’s access.

  • Use automated systems (bots, scrapers) to access the Site without permission.

5. Account Registration

If you register for an account:

  • You must provide accurate, current, and complete information.

  • You’re responsible for maintaining the confidentiality of your login credentials.

  • You agree to notify us immediately of any unauthorized account activity.

6. Payments and Refunds (if applicable)

  • For paid services (e.g., custom virtual tours), you’ll be billed as per the pricing plan you select.

  • Payments are due as specified when you purchase.

  • Our refund policy: [Describe your refund policy — e.g., “Refunds may be issued only before service delivery,” or “No refunds once the tour is launched,” etc.].

7. Disclaimers & Warranties

  • The Site and services are provided “as is” and “as available” without warranties of any kind, express or implied.

  • We do not guarantee that your use of the Site will be uninterrupted or error-free.

  • We are not liable for any loss, damage, or cost arising from your use of the Site or our services.

8. Limitation of Liability

To the maximum extent permitted by law, Visual Lab (and its officers, directors, employees) will not be liable to you or anyone else for:

  • Any indirect, consequential, special, incidental, or punitive damages;

  • Loss of profits, data, or business opportunity;

  • Any claim arising from or related to: (a) your use of the Site or services, (b) any content or services obtained through the Site.

9. Indemnification

You agree to defend, indemnify, and hold harmless Visual Lab (and its officers, directors, employees, agents) from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

  • Your use of the Site;

  • Your violation of these Terms;

  • Your infringement of any third-party rights.

10. Termination

We may suspend or terminate your access to the Site (or parts of it) at our discretion, without notice, for any reason — including if you breach these Terms. On termination, your right to use the Site ceases immediately.

11. Modifications to Terms

We reserve the right to change these Terms at any time. When we do, we’ll update the “Last updated” date. Continued use of the Site after changes implies you accept the new Terms.