Terms & Conditions

Terms & Conditions

Visual Lab (“we,” “us,” “our”) operates the website https://visuallab.me/web/, where we provide visual technology services, including 360° virtual tours, 3D platforms, photography, and related offerings. This Privacy Policy explains how we collect, use, share, and protect personal information from users of the Site.

By using the Site, you agree to the terms of this Privacy Policy.

1. Definitions

  • “Company”, “we”, “us” = Visual Lab

  • “User”, “you”, “Customer” = any person or entity using the Site or Services

  • “Services” = all offerings provided via the Site, including 360° virtual tours, 3D platforms, photography, videography, and related visual technology services.

2. Acceptance of Terms

By using this Site or Services, you acknowledge that you have read, understood, and agree to comply with these Terms. You must be at least 18 years old to use the Services.

3. Use of Services / Licens

  • We grant you a limited, non-exclusive, non-transferable license to access and use the Site and Services for your personal or business purposes in accordance with these Terms.

  • You may not:

    • Copy, reproduce, or distribute any content without our permission

    • Reverse engineer, decompile, or attempt to extract source code from our Services

    • Use the Site for unlawful purposes or in violation of any applicable law

4. Account Registration

  • Some Services may require creating an account.

  • You agree to provide accurate, complete, and current information when registering.

  • You are responsible for maintaining the confidentiality of your login credentials and any activity under your account.

5. Payments and Refunds (If applicable)

  • Fees for paid Services will be specified at the time of purchase.

  • Payments are due as stated in the invoice or subscription plan.

  • Unless explicitly stated, all payments are non-refundable

6. Intellectual Property

  • All content, designs, software, and intellectual property on the Site or Services are owned by Visual Lab or its licensors.

  • You may not use, reproduce, or modify any intellectual property without our prior written consent.

  • Any feedback or suggestions you provide grant us a royalty-free, worldwide license to use them.

7. Customer Data

  • You retain ownership of any data or content you submit to us (“Customer Data”).

  • You grant Visual Lab a limited license to use Customer Data only to provide and improve our Services.

  • You are responsible for ensuring Customer Data does not violate any laws or third-party rights.

8. User Conduct

You agree not to:

  • Upload or transmit content that is unlawful, harmful, or offensive

  • Interfere with or disrupt the Site or servers

  • Attempt to gain unauthorized access to other users’ accounts or systems

  • Use the Site for spamming, phishing, or fraudulent activities

9. Disclaimers & Limitation of Liability

  • The Site and Services are provided “as is” and “as available” without warranties.

  • We do not guarantee uninterrupted or error-free service.

  • Visual Lab is not liable for any indirect, incidental, or consequential damages arising from the use of the Site or Services.

  • Our total liability is limited to the amount you paid for the Service in the 12 months preceding any claim.

10. Indemnification

You agree to indemnify and hold harmless Visual Lab, its officers, employees, and affiliates from any claims, damages, or expenses arising out of:

  • Your use of the Site or Services

  • Violation of these Terms

  • Violation of any applicable laws or third-party rights

11. Termination

  • We may suspend or terminate your access to the Site or Services at any time for breach of these Terms or other reasons.

  • Upon termination, your rights to use the Site or Services immediately cease.

  • Any data stored in your account may be deleted in accordance with our data retention policies.